Social Media Policy

The following stances and behaviours characterise the administration of official MailForce social media accounts.

Social media is defined as internet or web technology media for use by a large undefined number of individual users by which to communicate through the posting of information including pictures and video content.

Basic policy

Employees of MailForce comply with the laws of the countries in which we operate and with the MailForce Employment Policy Statement, Workplace Behaviour and Equal Opportunity Policies in their use of social media. They should avoid any expressions that might be deemed offensive, and observe the criteria of "open, fair and clear" in all communications. At all times, they are required to behave in a professional manner.

Understanding the nature of Social Media

Users of social media should understand that information posted on the internet is accessible by a large undefined number of users, that information cannot be completely erased once it is posted, and that an individual's postings reflect on his or her company. The user must therefore maintain a constant attitude of attentiveness to others' postings and responsibility in his or her own behaviour.

Note to all users of Social Media

Not all postings made by employees via any official MailForce social media account will necessarily be expressive of MailForce official announcements and statements of opinions. Official announcements and statements of opinion are made via MailForce own website, news releases, and the like.